When I decided to buy an e-bike this winter, I knew practically nothing about the genre. I attended the Montreal Cycle Show and spoke to several vendors and picked up some flyers. ENVO was represented by a local dealer. Once I got home, I spent many hours online researching the different options and finally decided to buy an ENVO ST from the dealer (his price + set up turned out to be exactly the same as having it shipped to me direct - without worrying that I might not set it up correctly, and includes a free tune-up). So, I've had the bike about 2 weeks and have been out and about several times. I am hooked! Absolutely no issues changing gears, the throttle is a dream when starting off from a standing start. I'm shocked at how smooth the ride is - and how fast! Going downhill and not peddling, my friends are far behind me! For the people who commented on the throttle not carrying them up hills adequately - the tech at my bike shop told me that if I relied entirely on the throttle when going up a substantial grade, I'd been disappointed. I just peddle at the same time as I hold the throttle - no problem. Not as quick as on the flat, but hey, the bike has to defeat gravity with me as added ballast. As for the carrier on the back - I asked my tech to remove the spring-loaded section. It definitely interfered with the installation of the paniers I bought on Amazon, and I frankly don't need that part. Problem solved. I still can't remember how to turn on the headlight, even though I messaged Envo and got an immediate reply. My crappy memory, I'm not a young chicken anymore. My one complaint is the booklet that comes with the bike about its features. It's a little light on explanations regarding the LCD display. I don't understand how the trip odometer works.
