ENVO Terms and Conditions  

2‑1. Purpose and Scope  

These Terms of Use govern your access to and usage of ENVO’s websites, mobile applications, online tools, and the services or informational materials made available through them (collectively, the “Site”).

“ENVO,” “we,” or “us” refers to ENVO Drive Systems Inc., its parent company, and its affiliates. “You” refers to any individual or entity accessing or using the Site.

2‑2. Acceptance of Terms  

By accessing or using the Site, you confirm your acknowledgment and acceptance of these Terms of Use. If you act on behalf of an organization or entity, you represent that you are duly authorized to bind that entity to these Terms. If you disagree with these terms, you must refrain from using the Site.

2‑3. Eligibility and Use by Minors  

You must have reached the age of legal majority in your jurisdiction, or be at least sixteen (16) years old, whichever is higher, in order to use the Site. ENVO’s online resources are not directed toward children under thirteen (13) years of age, and ENVO does not knowingly collect personal information from children below that age threshold.

2‑4. User Accounts and Security  

Some functionalities on the Site, including online shopping, warranty registration, or participation in community features, may require you to create a personal or business account. You agree to provide truthful, complete, and up‑to‑date information during the registration process and to maintain the accuracy of your account information thereafter.

You are solely responsible for maintaining the confidentiality and security of your username, password, and other credentials. Any actions conducted under your account shall be deemed authorized by you. In case of suspected unauthorized access or account compromise, you must immediately notify ENVO through the official contact channels. ENVO is not responsible for any loss or damage arising from unauthorized access due to your failure to safeguard credentials.

2‑5. Licensed Right of Use  

ENVO grants you a limited, revocable, non‑exclusive, and non‑transferable license to access and make personal or internal business use of the Site, subject to your ongoing compliance with these Terms of Use.

No part of the Site or its contents may be copied, distributed, modified, publicly displayed, republished, used to create derivative works, or exploited commercially without ENVO’s prior written permission unless specifically permitted within the Site’s functionality.

2‑6. Prohibited Conduct and Acceptable Use Standards  

You agree not to engage in or permit others to engage in any activity that could undermine, interfere with, or violate the security, functionality, or lawful use of the Site. Examples of prohibited behavior include, without limitation:

• Accessing the Site through automated means such as bots or scrapers without prior written consent.
• Reverse engineering, decompiling, disassembling, or otherwise attempting to derive source code from any part of the Site or its underlying systems, where applicable law does not prohibit such limitation.
• Uploading malicious software, ransomware, scripts, or any material that could harm the system or other users’ devices.
• Publishing, posting, or transmitting content that is fraudulent, defamatory, obscene, harassing, threatening, hateful, discriminatory, or otherwise unlawful.
• Framing, mirroring, or embedding ENVO website pages into another site without authorization.
• Collecting or harvesting information about other users or about ENVO’s operations without consent.

Failure to comply with these obligations may result in suspension of your account, termination of access, legal action, or all of the above.

2‑7. Intellectual Property Rights  

All rights to the design, text, images, graphics, logos, trademarks, trade dress, data, source code, and other content appearing on the Site (“ENVO Content”) belong solely to ENVO or its licensors. Such materials are protected under domestic and international copyright, trademark, industrial design, and related intellectual property laws.

Except for the limited license granted above, no ownership or other intellectual property rights are transferred to you under these Terms. All rights not expressly granted are reserved.

2‑8. User‑Generated Content and Feedback  

If you elect to submit any form of “User Content”—including reviews, photos, video clips, testimonials, social media tags, or written commentary—you confirm that you hold all rights necessary for such material and that its use will not infringe the privacy, intellectual property, or moral rights of any third party.

By submitting User Content, you grant ENVO a perpetual, worldwide, royalty‑free, transferable, sublicensable license to host, reproduce, modify, display, publish, and use such content for purposes of promoting or improving ENVO products and services. You may request discontinuation of future promotional use by contacting ENVO, but past and already created materials will remain unaffected.

Where you provide product or service feedback, suggestions, or improvement ideas, ENVO may freely utilize such submissions without restriction or obligation to provide acknowledgment, financial compensation, or attribution.

2‑9. Privacy and Data Protection  

Your use of the Site is subject to ENVO’s Privacy Policy, which details how personal information is collected, stored, processed, and shared. You agree that ENVO may process your information as described within that policy, including the use of third‑party analytics services, payment processors, and cloud storage providers.

Payment card details are managed via secure third‑party processors; ENVO itself does not store full credit card numbers or sensitive financial information.

2‑10. Third‑Party Links and Integrations  

The Site may reference or link to websites operated by third‑party organizations for your convenience. ENVO neither endorses nor controls these resources and disclaims any responsibility for their content, accuracy, or privacy practices. Use of external linked sites is entirely at your own risk and subject to the terms of those providers.

2‑11. Availability, Modifications, and Maintenance  

ENVO reserves the right to alter, suspend, limit, or discontinue any element of the Site, service, or feature at any time without prior notice. Updates or system maintenance may temporarily restrict access. ENVO makes reasonable efforts to ensure uninterrupted access but provides no guarantee of continuous availability.

ENVO may require installation of updates or new versions to continue accessing certain interactive features. ENVO is under no legal obligation to provide continued support or updates unless implied under consumer protection law.

2‑12. Security Reporting  

If you discover a potential security vulnerability or data exposure affecting ENVO’s Site or systems, you are encouraged to notify ENVO confidentially via the designated contact portal rather than publish the issue publicly. This responsible disclosure allows ENVO reasonable time to assess and resolve reported vulnerabilities.

2‑13. Copyright and Legal Notice Procedures  

If any user or right holder believes that content hosted by ENVO infringes their copyright or EU Digital Services Act rights, official notice must include identifying information, the work claimed to be infringed, the location (URL) of the allegedly infringing content, a statement of good faith belief, and a signed declaration of authority. Such notices should be sent by postal mail to ENVO Drive Systems Inc., 1685 Ingleton Avenue, Burnaby, BC V5C 3V6, Canada, or via ENVO’s web contact form.

ENVO reserves the right to remove or disable access to materials subject to a legitimate takedown request and to suspend or terminate accounts of repeat infringers.

2‑14. Disclaimers for the Website and Digital Services  

To the fullest extent permitted by applicable law, ENVO provides the Site and all associated content “as is,” “as available,” and “with all faults.” ENVO expressly disclaims any and all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non‑infringement, or quiet enjoyment.

ENVO does not guarantee that the Site will operate error‑free, uninterrupted, secure, or compatible with your devices, or that information displayed will at all times be accurate or complete.

2‑15. Limitation of Liability (Website Use)  

Except where prohibited by mandatory law, ENVO’s total cumulative liability for any claim whatsoever arising from or connected to your use of the Site, including negligence, shall not exceed CAD $100.

ENVO will not, under any circumstance, be liable for indirect, incidental, punitive, exemplary, or consequential damages of any type, including data loss, revenue loss, or system downtime, even if advised of their possibility. These limitations do not restrict liability where such limitation is unlawful, for example in cases of death or personal injury caused by ENVO’s proven negligence.

2‑16. Indemnification  

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless ENVO, its officers, employees, affiliates, and agents from and against any and all claims, losses, damages, liabilities, and expenses (including court and attorney fees) resulting from: (a) your violation of these Terms; (b) your User Content; or (c) your breach of third‑party rights, including any intellectual property or privacy rights.

2‑17. Termination of Access  

ENVO may, at its sole discretion and without prior notice, suspend or terminate your access rights if it reasonably believes you have violated any provision of these Terms or engaged in conduct that may harm ENVO’s reputation, systems, or other users. Upon termination, all licenses granted under these Terms shall immediately cease.

2‑18. Dispute Resolution and Governing Law  

Unless local consumer protection law mandates otherwise, all disputes under these Terms shall be resolved through binding arbitration administered by the Vancouver International Arbitration Centre (VanIAC), seat in Vancouver, British Columbia, Canada, and conducted in English before one arbitrator.

Either party retains the right to bring an individual claim in small claims court where jurisdictionally permissible. Québec consumers and others protected by their local statutes remain entitled to pursue statutory remedies in their home jurisdictions.

These Terms and any related disputes shall be governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

2‑19. General Provisions  

• Force Majeure: Neither party shall be liable for delays or default due to causes beyond reasonable control.
• Assignment: ENVO may assign these Terms to affiliates or successors; you may not assign rights without written consent.
• Severability: Invalid or unenforceable provisions will be reinterpreted so as to achieve legality and intent, leaving remaining provisions unaffected.
• Waiver: Failure by ENVO to enforce any right does not constitute a waiver of that right.
• Entire Agreement: These Terms form the entire and exclusive understanding governing your Site use.
• Language: The English version controls. A French version will be made available for Québec users upon request.

2‑20. Contact Information  

Questions or notices concerning the Site should be addressed to: https://envodrive.com/pages/contact or mailed to: ENVO Drive Systems Inc., 1685 Ingleton Avenue, Burnaby, BC V5C 3V6, Canada.