Reviews

WHAT PEOPLE ARE SAYING ABOUT ENVO

Let us know how you feel about our products and services.

We value your feedback and encourage members of the ENVO family to share their experiences with our products. Share your story and see what others have said about ENVO!

 

 

Based on 26 reviews
81%
(21)
12%
(3)
8%
(2)
0%
(0)
0%
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D35
DAVID
I Highly Recommend This Bike

So happy, With my bike I ride it every day I wash my bicycle soap and water every day I did every day it was a right choice space gears are good strong battery everything's under control so happy . I get a lot of compliments from this bicycle sobicycle so I tell people a highly recommended via smooth ride by it smooth ride the only thing I can suggest I can suggest is because the chain is one chain unchained it comes off sometimes so there needs to be a guard to protect the chain from coming off when you go over bumps other than that I love my bicycle.

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ST
B.B.
Great Bike First

I love my bike! I tried many e-bikes before settling on the ST 19” jungle/black bike. The one thing I wanted was for it to be a great bike first and I wanted it to be comfortable and fit me well to avoid activating my knee injury. This is a very tall bike and fits me perfectly. After trying so many bikes first, what I can say made me land on this bike was its smooth throttle and assist push speeds. Other bikes were just a bit startling and accelerated too fast for my liking. Another thing was it’s light weight. I mean it’s a huge bike so it’s still pretty heavy but it’s 20lbs lighter than anything else I looked at. It also looks great! The price is a little more than I wanted to pay but I don’t lie awake thinking about it because the customer service is excellent, the bike is a joy to ride and every day I ride it I save money!

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patrice
bon achat

Nous avons acheté deux velo fonctionne tres bien mais nous avons fait 2 creuvaisons sur roue arriere a cause de la mauvaise qualité de chambre made in china !en moins de 30 km

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Rob
Such a great electric Bike

Bought my parents who are 80 and 81 They ride these 50km a day now.. best lightweight bike on the market. I research them for over a year to find the best bike for them. So far 7 of they friends bought them too.

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D35
Brian

This bike is perfect for whatever situation I want to use it for. Lots of fun to ride, lots of comments, can’t go wrong with the D35. Very happy with it.

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D35
Barry Appelquist

I received my D35, 20″ last week, it was very easy to assemble, I was up and riding in 30 mins or less. Awesome bike! I have a 10km commute to work, now I don’t care how windy it is. I have been researching and looking for an ebike for a couple of years and decided on the D35. Very stylish bike, excellent colour, I have had many compliments on it already, it is great to support Canadian companies! I would highly recommend the D35!

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D35
Robert Russell

Bought 2 of these and order 4 more Love these bikes All the family has them now. Great entry level bike I rode with more $$$ bikes and these proform just as good if not better in some cases.

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D35
Shawn rempel

Ordered the d35 on line sat and recieved it Wednesday. Took for a trial spin and WOW I LOVE IT .taking it to work tomorrow..i noticed the bike doesn’t come with kenda tires , did you switch .also no panier bag ,was that a last year deal . Will update at a later date after some heavy cycling.

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D35
Mike

I received my D35 in May of 2020, so far I have about 2500 km on the bike and it has functioned very well. Really happy with the bike. It is wise to keep an eye on tightening bolts and performing your own general maintenance to ensure that the bike performs well.

You can say this about all bikes, but ebikes even more so. Utube has a wealth of information on maintaining your ebike and is worth checking out.

Overall a solid purchase.

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D35
Sharon Watkins

Me and my husband ordered the Envo D35’s at the end of May 2020 and received them end of July and end of August. Although there was quite a delay in receiving our bikes we are very excited start riding them now. They are very comfy and easy to ride and since we have many hills we will be riding more now than with the standard bike. I do agree with one of the other comments about the size of the bike and I probably would have been more comfortable with a step thru as the 16″ is quite a tall bike. We also encountered terrible service from the delivery companies with both of our bikes receiving damage to the paint and wheel. The boxes were open and punctured in many places but understandably it is not Ebikes fault. We currently have one minor glitch with my husbands bike but I am confident that the company will have this corrected very soon. I have ridden the bike several times now and always get comments from people about what a great looking bike it is. We are looking forward to many years of riding. I would highly recommend this bike.

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D35
Claude Cantin

In early July, I purchased the ENVO D35 20″ ebike from EbikeBC. It was back-ordered, with an estimated arrival time of end of July. Arrived mid August (I did not expect it much earlier).

I have been to five to ten 30km rides, and more shorter ones; some rides in town, some on bike paths, and others on country roads. I am a 55 person, so not in as good of a shape as when I was in my 30s! I live in Eastern Ontario, in the country, where there are a number of gravel roads, and decent hills (but nothing like the ones in some parts of BC).

Prior to purchasing, EbikeBC was prompt to respond to my enquiries. I was skeptical of buying a bike on-line, tried to perform due diligence. I found my old 10 year old non-ebike online, and superimposed its picture on top of the D35 that has all the measurements. Having the website with all the measurements helped in making my decision.

The bike is great in that it allows you to virtually eliminate the hills. I live on top of a fairly steep hill on a gravel road, and, coming back home from a ride, that hill is always hard to climb. The ebike makes it a LOT easier. The bike also allows you to virtually eliminate the wind when traveling against it.

I am glad I purchased that bike. It puts back the enjoyment in biking.

PROs:
– virtually flattens hills
– virtually eliminates head winds
– easy to adjust Pedal Assist controls
– once adjusted, the gears switch smoothly

CONs:
– a bit heavier, but that is understandable
– the top bar on the frame is not horizontal, so I ordered a new bike rack for my car (a “platform” style rather than one holding the bike by the horizontal frame bar).
– the description states it comes with a bell. It does NOT. I called them after receiving the bike, and they told me they would remove that in the description in their web site; it is still there three months later.
– the battery charger shows red when not fully charged; green when charged. I am part of the 10% male population that is colour-blind, so I do not see any difference between those two LEDs. They should change it to red when not fully charged, and blue when charged. Or put two different LEDs, side by side, one for “charging”, the other for “fully charged”. That should be easy for the manufacturer to change.
– I am 6’2″ with long legs. The largest frame BARELY fits me. I am using the seat post at its maximum height. I also used a seat from a previous bike I owned (one that is more comfortable, and slightly thicker).
– the frame around the control unit is flimsy. I noticed after a couple or rides that it is broken — I will need to glue it back in place (I do not know if it came that way, or if it broke when I put the bike on my bike rack, or…).
– the water bottle fixture is at an odd location (hard to reach while riding). Also does not come with screws, so you will need to shop around for some… (I took mine from an older bike I had)

For me, that bike has put the joy back in riding. I have yet to use more than 20% of the battery on a single ride. I try to not use the PAS unless I feel the need for it. It also means I can keep up with my 21 and 23 year old sons… especially going up hill 🙂

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D35
John Dunford

Prelim review as i just ordered my bike. i understand there will be delays but I read the reviews and thought Briannas comments were really petty.and unfair so i counterbalanced with a high rating. But I will review once i receive bike and give an honest opinion. Hope i get it soon

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D35
Brianna

Some of the other reviews sound like theyre from people who have never had an electric bike before, so I suspect thats why theyre so enthusiasticelectric bikes are inherently fun and if you have no basis for comparison, this ones fine. However, I have ridden other electric bikes and I think the Envo has some design flaws. I also didnt have a great experience with the Burnaby store.

I preordered my bike and the day I went to pick it up, it wasnt ready yet and I had to wait an hour. I later had a question about the serial number that I had to call the store about because they misread and/or ignored my emails. Finally, when I noticed a problem with the clock (it keeps resetting myself) and asked the store about it, they said it was a known problem, but they definitely hadnt mentioned it when I bought the bike.

As far as the bike itself:
Pros:
-Very comfortable to ride. This is the main reason I bought itit didnt force me to hunch forward over the handlebars like other bikes.
-Weight? It doesnt feel that much lighter than my previous bike.
-Ive never run out of power even though I dont charge it that regularly.

Cons/design flaws:
-The bikes too tall to fit into a standard bike rack. The headlight is placed right above the wheel so it knocks against the racks crossbar. The bike is also too tall or too heavy to fit in 2/3 of the spots at the Skytrain bike rooms.
-The only way to leave the battery on the bike but turn the bike off is to remove the battery, flip a switch, and then lock it back on. My previous bike had a keyed ignition that was a lot more convenient (and saferyou cant forget to lock the battery to the bike if you need the key to start it.)
-The clock keeps resetting itself.
-The assist levels are strangely calibrated and make it hard to ride beside someone on a regular bike. Level 1 feels like nothing, and level 2 is way too much gas.
-If you dont have pedal assist turned on, the throttle doesnt work. On my old bike, I liked to ride around under my own power and only hit the throttle when I needed a boost, after stopping at red light, for example.
-After only six months, my key jammed and the lock mechanism had to be replaced.

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D35
Ed DeBoer

I have had my bike since March but because of the weather have not been able to ride as much as I would like but now I have reached 600 km and am extremely satisfied with the purchase. I recommend ENVO and EbikeBC to all who will listen (some are saying i am obsessed) dont listen to all the hype on the internet but do your research and ENVO will sell itself
Thanks for looking after me
Ed.

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D35
Patricia Wray & Michael Andrews

We just purchased two Envo D35 e-bikes and had to let you know what a great experience it was dealing at Ontarios South Coast (OSC) Bicycles and Tours Inc.. John the proprietor is knowledgeable, personable and we felt absolutely no pressure whatsoever. We scheduled our test ride of the Envo D35s in advance and John took very specific and effective measures to ensure our safety with regard to Covid and of course the ride itself which he accompanied us on. Wed had several email and telephone calls prior to our face to face meeting and then monopolized him for almost 3 hours without a hint of impatience or flagging interest on his part. Then after the sale John graciously offered to deliver our new bikes at no cost even though its almost an hours drive away. You have a gem there as a dealer and we hope you respect and cultivate that; you wont be sorry. Tucked away in the Lake Erie watershed of southwestern Ontario and a stones throw from the Long Point World Biosphere, OSC Bicycles is, in our humble opinion, ideally situated to serve southwestern Ontario and is in the middle of a rapidly growing destination for cottage wineries, craft breweries and eco tourism including cycling. What a perfect fit and its within easy reach of Niagara, London, Brantford and Hamilton to boot.

We are already enjoying our new e-bikes and look forward to much more cycling now that we have some welcomed assistance getting in and out of the beautiful valleys of the central basin of Lake Erie watershed and our beloved Elgin and Norfolk Counties home.

Stay safe.

Patricia Wray & Michael Andrews

Straffordville, ON

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D35
Jacques Trottier

I and my wife as not being bicycling for at least 20 years and recently bought 2 of the envo d35 2020.we live in the Gatineau hills and these bikes are doing Wath they were suppose to do help us going up and down does hills. We are very impressed by the quality of the ride.they were easy to put together once we got them and the delivery was on time
Thanks for your great service Max and Steve very helpful

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D35
Lisa Blake

Ive had my Envo D35 for about 2 weeks now and I absolutely love it!!! Before buying the bike I test rode 5 different bikes from 3 different companies and even though I was looking to buy a step-through this bike felt the best to ride. I have done quite a bit of biking in my day and never thought I would get an E-bike but for commuting and just going out for an enjoyable ride it is amazing. You can choose the amount of assist so if you still want a work out you can get one. I have rode 75 kms and still have about 10% power remaining on my battery with using all levels of assist including the throttle. If you are considering this bike, do it, you wont be disappointed.

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D35
Paul Brodie

I enjoyed my time on the ENVO, and I think you might like it too. There is value here.
Find my complete review here:
https://ebikebc.com/envo-d35-2020-review-by-paul-brodie/

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D35
Kathy and Art Meger

We would like to say thank you for the help you gave us when purchasing our two ebikes online. First to Makan for his help on the chat line and most especially his patience in answering our questions. Then to Steve for working out the shipping arrangements with us. They worked out perfectly, thank you. We were delighted when the bikes arrived the morning after we ordered them. Yesterday the bikes were assembledmy husband was very impressed with the ease of assembly. The only adjusting necessary was to the derailleur adjustment for his bike. Mine was perfect. Today after charging the batteries we took our bikes out for a ride and we are both really pleased with their performance. We live in the hills and had quit riding our regular bikes for any distance in the last year or two. Now with the pedal assist we look forward to going for long rides againonce all our snow is gone! Our initial response to these bikes is very favorable. We look forward to putting them to the test this summer.
Thank you for all your help.

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Steve Bacic

I Just bought this ENVO D35, very pleased with it, Fantastic bike, very well priced, Id recommend it.
checkout my video here:
https://youtu.be/gkzGDrtY3JM

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D35
Dave Pullman

I just got my new Envo D35 2020! The lightweight makes it handle nicely, and it is well balanced. The motor is smooth, quiet and good torque. The bike looks nice and comes with the fenders, lights, carrier, suspension seat, bell, kickstand, on-road off-road tires and a throttle so you dont have to pedal if you get tired. I am very happy with this bike and the staff at EbikeBC were very friendly, helpful and prompt.

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D35
Bob Leier

Bought an Envo 35D for my 70th birthday and it is now my best friend. My lower back was not allowing me to keep up with the gang so my riding was very limited until I purchased this peddle assist. Now Im waiting for them to catch up. Living on the Shore presents some very hilly challenges but no moreI can choose the assist and gear I want to get the exercise and performance Im looking for. Another reward was being able to talk about ebikes in general and the Envo in particular with the designer and mechanical engineerAli and his staff went out of their way to accommodate my every needfinding an ebike is fairly straight forward but finding support and knowledge is not so easy. I found everything I was looking for at eBikeBC, and you will too. Pay them a visit. You will not be disappointed.

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D35
Magdi Rizkallah

I got my ENVO June 2018. Get ~100 K on one charge since Richmond is pretty flat and I only use the 1 assist level. Minor noise issue they me resolve with a how to video. I had to replace a pedal crank last month which was quite unusual. Overall, Im very happy with the bike and got rid of my car!