I've only gone out on a couple of test rides, but so far the Lynx 20 has surpassed my expectations. Easy to setup (I bought a demo model with superficial blemishes) the bike itself rides like a dream. The battery charged up fairly quickly, and since I had operating experience after purchasing a Lynx 16, was familiar with the way the bike works. The powerful rear motor is fairly quiet, delivering ample torque, and I found the seat and handlebars to be comfy. The bike rides high, and I'm used to mounting bicycles that are not step through. Takes a bit of getting used to :-). [4 stars instead of 5 because no-one listens to 5 stars :-)] Oh, and the staff at EBike BC are super nice and reactive when there are questions. BTW Canpar delivers broken boxes, so be careful...I'm in Montreal, and the delivery box had a huge hole in the end...and I ended up with a missing cover bag. Ebike BC told me they'd send me a replacement - FAB!