E-bike warranty extension
$99.00
- Comprehensive 2nd year Warranty option for new products as per terms & Conditions.
- 1 year warranty for demo products.
- The warranty can only be purchased within 10 days of the original purchase.
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I purchased an open box 20" Envo ebike, so I thought I should add extended warranty to be on the safe side. When the bike arrived it had no paper work, instructions, or any info about the warranty. I'm not really sure what my $60 investment includes. It would be nice to know that if my bike needs repairs or replacement parts, I can get it locally and submitted receipts. But so far I haven't found any info on that. On the other hand by ebike is awesome. Battery life is wonderful. Bike is very sturdy and well made, lots of power.. It's very comfortable to ride. Bought a second one for my Husband. Hopefully service won't be a problem.
Hi Kathy,
Your order details and warranty information is saved in our CRM, whenever you need to get in touch please submit a ticket and our team would be able to help you with your query!
Bike arrived by CanPar with bottom of box damaged. Damage also extended to inside with slight damage to front fork, which I was able to repair and two very flat tires. Ebike BC was great at understanding and agreed to pay for any repair. Green Street Bikes in Peterborough was great and fixing up the tires, and checking the bike over to make sure all was well with the bike.
I’ve now ridden the bike around our rural concession and am very pleased. It handled our gravel roads, as well as paved roads, and climbed a couple of steep hills with ease. Hopefully I will be out on it much more in the near future.
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I purchased an open box 20" Envo ebike, so I thought I should add extended warranty to be on the safe side. When the bike arrived it had no paper work, instructions, or any info about the warranty. I'm not really sure what my $60 investment includes. It would be nice to know that if my bike needs repairs or replacement parts, I can get it locally and submitted receipts. But so far I haven't found any info on that. On the other hand by ebike is awesome. Battery life is wonderful. Bike is very sturdy and well made, lots of power.. It's very comfortable to ride. Bought a second one for my Husband. Hopefully service won't be a problem.
Hi Kathy,
Your order details and warranty information is saved in our CRM, whenever you need to get in touch please submit a ticket and our team would be able to help you with your query!
Bike arrived by CanPar with bottom of box damaged. Damage also extended to inside with slight damage to front fork, which I was able to repair and two very flat tires. Ebike BC was great at understanding and agreed to pay for any repair. Green Street Bikes in Peterborough was great and fixing up the tires, and checking the bike over to make sure all was well with the bike.
I’ve now ridden the bike around our rural concession and am very pleased. It handled our gravel roads, as well as paved roads, and climbed a couple of steep hills with ease. Hopefully I will be out on it much more in the near future.