At ENVO Drive Systems we live by our unofficial motto: affordable quality. To meet our motto, we manufacture bikes that are well-engineered and reasonably priced. The ENVO D35 was launched in 2018 as an urban and leisure trail e-bike designed specifically with North American customers in mind. Recently, an 18-month-old D35 rolled into our service center. Considering it was the bike’s first service, it had a higher than expected odometer reading of 14,083 kilometers.
The bike was ridden over 25 kilometers a day without a single tune-up. The customer confessed they didn’t do any of the recommended services or inspections. All things considered, the bike was in good condition overall, making it clear our e-bikes are equipped for the long haul.
In this blog post, we will analyze this particular e-bike as a way to prolong the life of your e-bike even further.
The ebike was brought into the service center because of motor noise. After inspection, the noise turned out to be coming from worn gears inside the motor. However, the copper coil and bearings of the motor were in reasonable condition. If regular recommended maintenance had taken place, the wear on the gears could have been avoided, prolonging the motor’s life.
Another factor that contributed to motor wear was the over-use of the ebike’s full throttle. Sudden speeding up puts stress on the motor’s gears, causing wear.
The battery still worked great, even after over 500 charges, and was still capable of an average range of 45 kilometers per charge. Lithium-ion batteries can easily last up to five years under regular use.
The frame was in perfect condition. There were small scratches here and there but free of rust and the paint job was flawless. The original tires were worn after about 93,000 kilometres of use, and the brake pads needed to be replaced after six months.
Other parts showing signs of damage included the front and rear fenders and the bike’s suspension. The front fender had sheared off while the rear fender had a broken screw. According to the customer, the damage to the front fender occurred after they struck a tin can. The rear fender fell victim to regular wear-and-tear.
Unfortunately, the front suspension wasn’t oiled as recommended, causing rust to form on the inner legs. The suspension still worked, but it was clear it was past its prime and needed replacing.
This particular ebike was in decent condition without the recommended service. However; we don't suggest travelling on without servicing your bike from time to time. We stand behind the quality of our ebikes and recommend following our guidelines to increase longevity and quality for years to come.