Job Description

Who We Are:
Envo Drive Systems is an innovative engineering and design company specializing in high-quality and top-performing, yet reasonably priced electrical mobility solutions such as Ebikes. We make e-vehicles for recreational enthusiasts, urban and business commuters, and family cyclists.

From humble beginnings, we have pushed through and come far since our inception in 2015. Envo is now an established business with an ambitious vision and five-star customer reviews, headquartered in Vancouver, Canada.

We are seeking a full-time Technical Product Manager/Service Manager to join our team. If you enjoy working in a collaborative environment, have a passion for innovation and mobility, experience in electro-mechanical systems, and are looking to be a part of a growing and dynamic team, this might be the role for you!

At Envo, you are constantly encouraged to learn and grow and given lots of opportunities to push the boundaries of your expertise. You will also work on cool, environmentally friendly products, and showcase their technical aspects to customers and businesses.

What You Will Do:
As Technical Product/Service Lead, you’ll be the operations lead for our Service Center at our main location in the Vancouver/Burnaby area. This role will work on our technical products, whether they are Ebikes, or Electrical Conversion Kits, or other innovative solutions we continuously work on. It includes assembling, installation, and quality assurance and control for safety before delivery.

You’ll train your team or go through training with your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, and take an active lead in ensuring the right solutions/products are built and delivered to your customers.

If you like to problem solve, work with customers to solve their repairs and installation issues on bikes, motors, controllers, conversion kits, and specially if you are comfortable with creating video guides for every new product, we want you!

Day-to-Day Activities:

• Supervise the work of electrical and mechanical technicians and other assigned personnel for timely implementation of planned activities, installation, and repairs work orders for each product, in the workshop or through Remote Video call
• Perform duties peculiar to and normally required in the trade of electric motors, controllers, bicycles, following recognized procedures and techniques for such work
• Perform other related duties as assigned by the engineering manager during the design, prototype, installation, and improvement of each technical product
• Ability to create instruction and procedures (Document and Video Guides) for each technical product (Not to be Camera Shy!)
• Fault finding and wiring checking with knowledge of electric motors, Controllers, LCDs, programming, and similar systems, such as in Electric Bicycles; Test wiring connections with test equipment like volt/ohmmeters and oscilloscopes
• Provide training to junior technical staff, dealers, or individual customers for assembly, repairs, and replacement
• Assist in inventory management of materials, such as bike accessories, tools, spare parts, and other materials as needed
• Ensure a safe and healthy work environment for the technicians, increase equipment availability to meet the needs of Operations, with proper care and maintaining of all technical assets, as well organization and cleanliness of the workshop
• Should be able to handle the workshop effectively with a focus on improvements and knowledge of modern concepts of maintenance
• Maintain records and prepare reports on repairs completed or on units requiring future special service, as well as tools

Physical Requirements and Special Demands:

• Required standing or sitting for several hours straight at a time
• Frequently bend and twist throughout the day
• Occasionally lift over 40lbs

What You Bring:

• Technician Diploma in Electrical and Electronics Engineering or Mechanical & Electrical Engineering background
• Equivalent plus 4/5 years’ experience as a Senior Electro-Mechanic with experience as Team Leader / Workshop Supervisor
• Comprehensive experience as bicycle mechanics, and/or electric bikes
• Good knowledge of workshop equipment, parts interpretation, and electrical/mechanical inventory
• Prior experience working in a service department or customer-facing role
• High level of competence in oral and written communication, with computer/smartphone literacy for supervising customer ticketing systems
• A positive and friendly attitude and motivation to help every customer find what they need, with the ability to work in a fast-paced environment
• A passion for bikes, micro-mobility, tech, and for reducing the environmental impact of the transportation industry
• Previous experience with electric bikes or scooters is a plus!
• Proactive approach to staying up to date on industry changes and trends

While we sincerely appreciate every application, only candidates selected for an interview will be contacted. Envo Drive Systems is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, sexual orientation, gender, age. If you need assistance or accommodation due to a disability, please let us know so we can help you.

GO Green, Ride Clean, Get Lean

Reference ID: Reference ID: TC-Sr-PRD-02
Expected start date: 2020-11-02
Job Types: Full-time, Part-time, Internship, Permanent
Salary: $22.00-$25.00 per hour

COVID-19 considerations: Our employees will be checking in every morning to ensure they are healthy; All our visitors are by appointment, and one by one. Masks are mandatory, in the office, store, and workshop, specially when keeping prescribed physical distance is not possible.

Job Description

Who We Are:
Envo Drive Systems is an innovative engineering and design company specializing in high-quality and top-performing, yet reasonably priced electrical mobility solutions such as Ebikes. We make e-vehicles for recreational enthusiasts, urban and business commuters, and family cyclists.

From humble beginnings, we have pushed through and come far since our inception in 2015. Envo is now an established business with an ambitious vision and five-star customer reviews, headquartered in Vancouver, Canada.

We are seeking a full-time Sales Associate and a Sr. Sales Associate to join our team. If you enjoy working in a collaborative environment, have a passion for innovation and mobility, experience in launching and promoting new electro-mechanical products, have worked with CRM systems before, and are looking to be a part of a growing and dynamic team, this might be the role for you!

At Envo, you are constantly encouraged to learn and grow and given lots of opportunities to push the boundaries of your expertise. You will also work on cool, environmentally friendly products, and showcase their technical aspects to customers and businesses.

What You Will Do:
You are capable (or preferably experienced) in selling technical and innovative/new Electro-Mechanical products, with a background in every stage of the sales process—from planning the sales script to closing the sale.

You will be working with a CRM system so you can deliver methodical and measurable sales progress.

You will be managing one or more sales channels; from business development for B2B (New Products), to direct to customers and E-Commerce channels for sales. Success in this position requires someone passionate about innovative and sustainable mobility solutions.

Day-to-Day Activities:

• Learn about Envo’s current and new products and associated tools (CRM, Customer Service, etc.)
• Develop and execute strategic sales & promotion plans (especially for the new products) for the territory that will evolve and improve our sales process (for Business to Business, E-Commerce, and Retail)
• Assist with marketing planning including Targeting, Positioning, and Product Mix
• Effectively communicate New Innovative Mobility Solutions’ value proposition to inspire your new clients to embrace a new method of connecting value to customers
• Make discovery calls and confirm meetings with key decision-makers that will generate revenue, especially in the B2B market
• Create a pipeline of reasonable opportunities and reliable forecasts in a transparent manner
• Listen to the needs of the market and educate the product and marketing team
• Deliver, and preferably exceed, against quarterly and annual revenue targets, through online channels, phone calls, in-person retailing, and dealers’ network
• Obtain technical knowledge of installation and use of innovative mobility systems, such as Electrical Conversion Kits to respond to customers
• Service existing accounts, obtain orders, and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales opportunities
• Focus sales efforts by studying existing and potential volume of dealers
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management

What you Bring:

• Experience with business development across various geographies, specifically for New Product Launches
• Proven history of overachieving quota and driving results in a high-growth company environment, through Business to Business, and Business to Customer channels (E-Commerce, Retail)
• Demonstrated ability to find, manage, and close high-level business sales, while leveraging CRM systems, in a methodical and measurable way
• Ability to use competitive selling to position company products against direct and indirect competitors
• Ability to assess business opportunities, read prospective buyers and develop compelling strategies
• A positive and friendly attitude and motivation to help every customer find what they need, with the ability to work in a fast-paced environment
• Excellent communication, negotiation, analytical, and forecasting skills
• Computer and smartphone literacy for supervising customer ticketing systems
• A passion for bikes, micro-mobility, tech, and for reducing the environmental impact of the transportation industry
• Previous experience with electric bikes or scooters is a plus!
• Possess the highest ethical standards and a commitment to high-quality deliverables

Basic Qualifications:

• 3-5 years of relevant technical sales experience, including new product launches, CRM systems, and Customer Service

While we sincerely appreciate every application, only candidates selected for an interview will be contacted. Envo Drive Systems is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, sexual orientation, gender, or age. If you need assistance or an accommodation due to a disability, please contact us.
Salary includes hourly rate and commissions, depending on the performance.

Go Green, Ride Clean, Get Lean

Reference ID: SL-IM-Main-01
Expected start date: 2020-10-26
Job Types: Full-time, Part-time, Contract, Permanent
Salary: $25.00-$45.00 per hour

COVID-19 considerations: Our employees will be checking in every morning to ensure they are healthy; All our visitors are by appointment, and one by one. Masks are mandatory, in the office, store, and workshop, especially when keeping a prescribe physical distance is not possible

Job Description

Who We Are:
ENVO Drive Systems is an innovative engineering and design company specializing in high-quality and top-performing, yet reasonably priced electrical mobility solutions such as Ebikes. We make e-vehicles for recreational enthusiasts, urban and business commuters, and family cyclists.

From humble beginnings, we have pushed through and come far since our inception in 2015. ENVO is now an established business with an ambitious vision and five-star customer reviews, headquartered in Burnaby, Canada.

We are seeking a full-time R&D and Design Engineer to join our team. If you enjoy working in a collaborative environment, have a passion for innovation and mobility, experience in electro-mechanical systems, and are looking to be a part of a growing and dynamic team, this might be the role for you!

At ENVO, you are constantly encouraged to learn and grow and given lots of opportunities to push the boundaries of your expertise. You will also work on cool, environmentally friendly products, and showcase their technical aspects to customers and businesses.

What will you do?

• Responsible for all technical aspects of E-Vehicle product development (Managing each Project)
• Lead and control multiple technical R&D projects, to consistently and reliably deliver solutions within budget and tight timelines
• Interface with various internal departments, ensuring effective communication, bringing clarity to project deliverables and schedules; identifying uncertainties and mitigates risk
• Participate in design reviews, technical co-ordination meetings, and in-house product development process
• Manage internal documentation, including reports, standard drawings, and design guidelines
• Use design software to simulate and solve complex technical problems
• Mechanical design tools, 3D modeling, Solid Works/Inventor
• Technical documents provision, User manuals
• and installation
• Technical writing/Perfect English skills
• Tutorial video blogs creation
• Technical customer service capabilities

What will you need to succeed?

• Bachelor’s or Master’s Degree in Engineering, or Applied Science, preferably Electrical – Mechanical Engineering
• Excellent knowledge in FEM (Finite Element Method) software such as Ansys or STAR-CCM+
• Experience in E-Vehicle products design such is an asset
• Experience with 3D modeling CAD software (Inventor, SolidWorks, Creo, AutoCAD) is an asset
• Advanced project management experiences and skills. PMP is an asset
• Ability to deal with a dynamic and rapidly changing environment
• Proficient in Microsoft Office (Outlook, Word, and Excel).
• Excellent problem-solving skills

Day-to-Day Activities:

• Lead the work of electrical and mechanical technicians and other assigned personnel (if needed) for timely implementation of planned activities, installation, and repairs work orders for each product, in the workshop or through Remote Video call
• Perform duties peculiar to and normally required in the trade of electric motors, controllers, bicycles, following recognized procedures and techniques for such work
• Perform other related duties as assigned by the engineering manager during the design, prototype, installation, and improvement of each technical product
• Ability to create instruction and procedures (Document and Video Guides) for each technical product (Not to be Camera Shy!)
• Fault finding and wiring checking with knowledge of electric motors, Controllers, LCDs, programming, and similar systems, such as in Electric Bicycles; Test wiring connections with test equipment like volt/ohmmeters and oscilloscopes
• Provide training to junior technical staff, dealers, or individual customers for assembly, repairs, and replacement
• Assist in inventory management of materials, such as bike accessories, tools, spare parts, and other materials as needed
• Ensure a safe and healthy work environment for the technicians, increase equipment availability to meet the needs of Operations, with proper care and maintaining of all technical assets, as well organization and cleanliness of the workshop
• Should be able to handle the workshop effectively with a focus on improvements and knowledge of modern concepts of maintenance
• Maintain records and prepare reports on repairs completed or on units requiring future special service, as well as tools
• Physical Requirements and Special Demands:
• Required standing or sitting for several hours straight at a time
• Frequently bend and twist throughout the day
• Occasionally lift over 40 lbs

What You Bring:

• Technician Diploma in Electrical and Electronics Engineering or Mechanical & Electrical Engineering background
• Equivalent plus 4/5 years’ experience as a Senior Electro-Mechanic with experience as Team Leader / Workshop Supervisor
• Comprehensive experience as bicycle mechanics, and/or electric bikes
• Good knowledge of workshop equipment, parts interpretation, and electrical/mechanical inventory
• Prior experience working in a service department or customer-facing role
• High level of competence in oral and written communication, with computer/smartphone literacy for supervising customer ticketing systems
• A positive and friendly attitude and motivation to help every customer find what they need, with the ability to work in a fast-paced environment
• A passion for bikes, micro-mobility, tech, and for reducing the environmental impact of the transportation industry
• Previous experience with electric bikes or scooters is a plus!
• Proactive approach to staying up to date on industry changes and trends

While we sincerely appreciate every application, only candidates selected for an interview will be contacted. ENVO Drive Systems is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, sexual orientation, gender, or age. If you need assistance or accommodation due to a disability, please contact us.

Go Green, Ride Clean, Get Lean

Job Types: Full-time, Part-time

COVID-19 considerations: Our employees will be checking in every morning to ensure they are healthy; All our visitors are by appointment, and one by one. Masks are mandatory, in the office, store, and workshop, especially when keeping a prescribed physical distance is not possible